Quiz

WHAT IS THE QUIZ AND WHY SHOULD I TAKE IT?
The quiz is for new customers seeking information on whether or not they should be purchasing the Normal, Sensitive or Mommy-to-Be products. Our women's hygiene products are functional in that they are formulated specifically for three different types of women and their unique needs. When you take the quiz, you will be asked a series of questions that will determine which product line would be your best option. We highly recommend all new customers take this feminine care quiz before placing their first order. 

Shipping

CAN I TRACK MY PACKAGE?
Yes, all packages are assigned a tracking number once processed. Please allow 24 hours of processing.

WHEN CAN I EXPECT MY INDIVIDUALLY PURCHASED ITEM TO ARRIVE?
Please allow 5-7 business days for them to arrive.

HOW CAN I UPDATE MY SHIPPING ADDRESS?
Log in to your account and you can update your information.

WHERE DO YOU SHIP?
We ship worldwide.

HOW MUCH DOES SHIPPING COST?
Domestic (U.S.) shipping is $6.00 for orders under $50 and free for orders $50 and up. For international rates, refer to the following table:

  • 0 - 5 lbs: $20
  • 5.1 - 10 lbs: $35
  • 10.1 - 20 lbs: $50
  • 20.1 - 30 lbs: $65
  • 30.1 - 44 lbs: $80

The same shipping costs apply for retail and wholesale customers.

HOW DOES INTERNATIONAL SHIPPING WORK?
Shipping time can vary and can take anywhere from 7-14 days to arrive. For those countries that charge customs/taxes on imported goods, The Honey Pot Company is not responsible for collecting/charging these fees. Therefore, it is the duty of the customer to be aware of charges that may occur at time of delivery/pickup for imported goods.

WHAT IF I DON'T RECEIVE MY PACKAGE?
Please keep a copy of your order confirmation email so you can refer to tracking information. If the order status notes that the package has been delivered, your first course of action should be to contact your local post office. Carriers will sometimes hide packages in inconspicuous places, or keep them in their mail room for pickup.

If you still cannot find your package, we will honor first-time missing packages with a replacement. Please contact support@thehoneypot.co with your order number. The second time or any time thereafter, you must provide accurate documentation that you have opened a case with your local post office to locate the missing package. 

Returns & Exchanges

CAN I EXCHANGE MY INDIVIDUALLY PURCHASED PRODUCTS FOR A DIFFERENT OPTION?
No, we do not exchange individually purchased products as our washes, wipes and menstrual pads are used for feminine areas. We do not accept back any feminine care products that have left our facilities.

WHAT IF THE PRODUCTS IN MY ORDER ARRIVED DAMAGED?
In the rare chance that your products in your order arrive damaged please notify us at support@thehoneypot.co within 5 days so we can ship out replacements for you immediately.

Gifts/Promos

CAN I PURCHASE A SUBSCRIPTION AS A GIFT?
Yes, simply enter the recipient’s information and they will be notified via email of their gift subscription.

I HAVE A PROMO CODE HOW DO I USE IT?
Enter your promo code at checkout.

Products

NATURAL FEMININE WASHES

IS THE HONEY POT COMPANY FEMININE WASH A DOUCHE?
No. The Honey Pot Company Feminine Wash is a daily feminine wash for external use only. It is an all-natural, plant-based answer to vaginal health, balance and cleanliness. Alongside our normal wash, we have cleansers for sensitive skin, specially formulated for those individuals who are sensitive to new products. We also have a Mommy-to-Be wash that is specially made for pregnant women and new mothers who have recently given birth. It is the only formula that does NOT contain lavender and is gentle enough for daily use.

WHAT IS THE DIFFERENCE BETWEEN THE HONEY POT COMPANY FEMININE WASH IN NORMAL VERSUS SENSITIVE?
The main difference between our Normal versus Sensitive feminine wash is the concentration of ingredients. Both washes contain similar ingredients but our cleanser for sensitive skin contains lesser concentrations of those same ingredients, which is why we suggest the Sensitive wash for those with skin sensitivities and for girls ages 4-12 as it is gentle enough for daily use.

IS THE HONEY POT FEMININE WASH SUITABLE FOR INFANTS, TODDLERS, AND CHILDREN?
Our Sensitive feminine wash is our most lightweight formula and is gentle enough for girls ages 4-12. We don’t recommend that infants and toddlers under the age of 4 use our washes as the ingredients may be a tad too strong for their developing bodies. For infants and toddlers under the age of 4, we just recommend cleansing their vaginas with warm water and baby wipes.

HOW OFTEN SHOULD I USE THE HONEY POT COMPANY FEMININE WASH?
You can use The Honey Pot Company Feminine Wash once daily. However, we recommend using it twice daily—at the beginning and end of your day. Additionally, we recommend using the wash after swimming, long workouts or other environments where bacteria can foster.

MAY I USE THE HONEY POT COMPANY FEMININE WASH DURING MY CYCLE?
Yes. When we have our cycle, our pH balance shifts, making our once acidic vaginal environment much more alkaline. Though menstruation is a part of our monthly lives, The Honey Pot Company Feminine Wash will help to restore our balance while washing away all of the impurities that our bodies naturally flush out. The Honey Pot Company Feminine Wash is there to assist in our natural monthly detox and provide freshness and confidence with every use.

MAY I USE THE HONEY POT COMPANY FEMININE WASH WHILE TAKING MEDICINE?
Yes, yes and yes! Certain medications can alter the levels of naturally-occurring bacteria in your vagina. The Honey Pot Company Feminine Wash will help fight off unfriendly bacteria. It will also keep you in balance and harmony. When it comes to fighting off urinary tract infections, yeast infections, and bacterial infections, we must say that The Honey Pot Company Feminine Wash cannot cure a vaginal yeast or bacterial infection, but it can assist in the healing process and is quite useful in prevention.

MAY I USE THE HONEY POT COMPANY FEMININE WASH AFTER SEX?
Yes! The Honey Pot Company Feminine Wash is by no means a cure or prevention for sexually transmitted diseases; however, it will wash away external bacteria and fungal “cooties” that, if left un-cleansed, will try to wreak havoc in the vagina. Our ingredients are meant to cleanse and strengthen your body’s natural vaginal immunities. Bonus tip: wash your partner with our wash before and after sex for additional healthy sex benefits.

CAN PREGNANT OR NEW MOTHERS USE THE HONEY POT COMPANY FEMININE WASH?
We are so excited to introduce a specially formulated feminine wash for our customers who are pregnant or who have recently given birth. The Honey Pot Company Mommy-to-Be Feminine Wash has many of the similar ingredients in our Normal and Sensitive wash but also contains a few additional ingredients that help cleanse, protect and nourish your vagina. Pregnant women and new mothers have special needs. Fluctuating hormone levels many times lead to increased vaginal infections, irritation, inflammation and sensitivity. The Honey Pot Company Mommy-to-Be Feminine Wash will help maintain your pH balance while keeping you feeling fresh and clean.

DO THE HONEY POT COMPANY FEMININE WASHES CONTAIN FRAGRANCE?
No. Our washes are 100% fragrance free. However, you will notice that our fragrance free feminine washes do have a natural lavender scent and that is due to the use of lavender water in our formula. We do not use artificial fragrances of any kind and this is because artificial fragrances are typically harsh synthetic chemicals that can cause infection, irritation, inflammation and even cancer when introduced to the sensitive vaginal area.

DO THE HONEY POT COMPANY FEMININE WASHES CONTAIN SULFATES OR PARABENS?
No. Our washes are 100% paraben and sulfate-free. We do use a coconut oil soap in our sulfate and paraben free feminine washes and this is how they lather up so beautifully.

I AM ALLERGIC TO COCONUTS AND COCONUT OIL – CAN I USE YOUR FEMININE WASH?
Unfortunately, you will not able to use our wash as it contains coconut oil and coconut oil soap in the formula.

NATURAL FEMININE WIPES

WHAT IS THE DIFFERENCE BETWEEN THE HONEY POT COMPANY FEMININE WIPES IN NORMAL VERSUS SENSITIVE?
The main difference between our Normal versus Sensitive wipes is that the Sensitive wipes are made without essential oils. DO THE HONEY POT COMPANY FEMININE WIPES CONTAIN SULFATES OR PARABENS?
No. Our wipes are 100% paraben and sulfate-free.
DO THE HONEY POT COMPANY FEMININE WIPES CONTAIN FRAGRANCE?
No. Our wipes are 100% fragrance-free. We do use essential oils in our formulas so that’s why you’re smelling natural clean scents when you use our wipes>

MOMMY-TO-BE FEMININE PRODUCTS

CAN PREGNANT OR NEW MOTHERS USE THE HONEY POT COMPANY FEMININE WASH?
We are so excited to introduce a specially formulated feminine wash for our customers who are pregnant or who have recently given birth. The Honey Pot Company Mommy-to-Be Feminine Wash has many of the similar ingredients in our Normal and Sensitive wash but also contains a few additional ingredients that help cleanse, protect and nourish your vagina. Pregnant women and new mothers have special needs. Fluctuating hormone levels many times lead to increased vaginal infections, irritation, inflammation and sensitivity. The Honey Pot Company Mommy-to-Be Feminine Wash will help maintain your pH balance while keeping you feeling fresh and clean.

CAN PREGNANT OR NEW MOTHERS USE THE HONEY POT COMPANY FEMININE WIPES?
Later this year, we will be introducing a specially formulated feminine wipe for our customers who are pregnant or who have recently given birth. The Honey Pot Company Mommy-to-Be Feminine Wipes have many of the similar ingredients in our Mommy-to-Be Feminine Wash but also contain a few additional ingredients that help cleanse, protect and nourish your vagina. Pregnant women and new mothers have special needs. Fluctuating hormone levels many times lead to increased vaginal infections, irritation, inflammation and sensitivity. The Honey Pot Company Mommy-to-Be Feminine Wipes will help maintain your pH balance while keeping you feeling fresh and clean.

HERBAL MENSTRUAL PADS

WHAT IS AN HERBAL MENSTRUAL PAD?
Herbal menstrual pads are chlorine and pesticide-free cotton pads infused with essential oils and herbs for a soothing experience that protects, nurtures your vagina during your menstrual cycle. Many of the herbs and botanicals used in our natural menstrual products are also found in The Honey Pot Company feminine washes and wipes.

WHEN I PUT THE PAD ON, I FELT A COOL SENSATION – IS THAT NORMAL?
Yes! You are experiencing the mint essential oil that is infused in the center of the pad. The use of mint is to help soothe and calm irritation and inflammation that can arise during your menstrual cycle. The cool sensation also feels nice during the warmer months.

IS IT NORMAL TO FEEL IRRITATED WHEN I USE THE HERBAL PAD?
No this is not normal. For some ladies, the herbs may cause irritation or inflammation. We recommend that you stop using the pad and switch to a plain, organic cotton pad instead.

IN ADDITION TO DAILY USE OF THE HONEY POT COMPANY FEMININE WASHES AND FEMININE WIPES, WHAT ELSE CAN I DO TO PREVENT INFECTION?
There are so many things you can do, but we’ll just name a few. We recommend wearing breathable, loose-fitting garments that allow a sufficient oxygen flow to the vagina. We also suggest washing your vagina with clean, bare hands, as washcloths are known to harbor bacteria. You and your partner should wash before and after intercourse and use protection during sex. Empty your bladder when full, and always wipe from the front to back. Also consuming things like probiotics and yogurt can help foster good bacteria. Above all, see your doctor for routine check-ups.

FDA Disclaimer

FDA Disclaimer: The information, advice, statements, and testimonials made about The Honey Pot Company essential oils, blends, and products mentioned on this website have not been evaluated by the United States Food and Drug Administration (FDA). The information on this site and the products listed are not intended to diagnose, treat, cure or prevent disease, nor are they intended to replace proper medical help. It is always recommended to consult with a healthcare professional before starting any regimen with essential oils. User-submitted testimonials are based on individual results and do not constitute a guarantee that you will achieve the same results - what works for one may not work for another.